--- title: theWorks - The official Payworks blog | Innovation (2) description: "Innovation | Payworks The Works Blog: Let us show you how we’re different. With the latest news and updates on Canadian payroll, HR, and workforce management, including informative articles, legislative updates, news, videos, and Payworks community initiatives. (2)" --- [Skip to main content](https://blog.payworks.ca/tag/innovation/page/2#maincontent) [Skip to footer](https://blog.payworks.ca/tag/innovation/page/2#footer-en) [![How to deliver excellent customer service: five expert tips ](https://blog.payworks.ca/hubfs/BlogBanner_October-1.jpg)](https://blog.payworks.ca/how-to-deliver-excellent-customer-service-five-expert-tips?hsLang=en-ca) [Resources](https://blog.payworks.ca/tag/resources?hsLang=en-ca) | Oct 05, 2026 ### [How to deliver excellent customer service: five expert tips](https://blog.payworks.ca/how-to-deliver-excellent-customer-service-five-expert-tips?hsLang=en-ca) Key Takeaways Excellent customer service is relationship management, not just answering questions. At Payworks, that means... [Continue Reading](https://blog.payworks.ca/how-to-deliver-excellent-customer-service-five-expert-tips?hsLang=en-ca) [![The payroll hub: one screen for every client’s payroll ](https://blog.payworks.ca/hubfs/Blog-Banner-Payroll-Hub-EN.png)](https://blog.payworks.ca/the-payroll-hub-one-screen-for-every-clients-payroll?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Oct 01, 2026 ### [The payroll hub: one screen for every client’s payroll](https://blog.payworks.ca/the-payroll-hub-one-screen-for-every-clients-payroll?hsLang=en-ca) Key Takeaways: We’ve purpose-built our workforce management platform for accountants, bookkeepers, and payroll... [Continue Reading](https://blog.payworks.ca/the-payroll-hub-one-screen-for-every-clients-payroll?hsLang=en-ca) ![Payworks gradient circle logo.](https://blog.payworks.ca/hubfs/Payworks%20February%202019/Images/inTheLoop-ring-150px.png) Since 2001, Payworks has been proudly Canadian. Committed to developing world-class products and a workplace culture focused on Doing Right by People. Welcome to our blog - let us show you how we're different! [![Visit us on Facebook.](https://blog.payworks.ca/hubfs/Payworks%20February%202019/Images/social-ig-li-fb-tw.png)](https://www.facebook.com/Payworks/) [![Visit us on LinkedIn.](https://blog.payworks.ca/hubfs/Payworks%20February%202019/Images/social-ig-li-fb-tw.png)](https://www.linkedin.com/company/payworks-payroll-services-canada/) [![Visit us on Instagram.](https://blog.payworks.ca/hubfs/Payworks%20February%202019/Images/social-ig-li-fb-tw.png)](https://www.instagram.com/payworksinc/) [![Visit us on Twitter.](https://blog.payworks.ca/hubfs/Payworks%20February%202019/Images/social-ig-li-fb-tw.png)](https://twitter.com/payworks) # innovation ![Blog\_Pillar Image\_Innovation\_Mar23\_2023\_FIN](https://blog.payworks.ca/hubfs/Blog_Pillar%20Image_Innovation_Mar23_2023_FIN.jpg) Innovation is one of Payworks’ core values – it’s fundamental to our business (and yours!). Your people are your most significant investment, which is why we offer an all-in-one solution with the industry’s best customer service. Whether you’re looking for a simple solution for payroll or a Canadian HCM platform to manage a hybrid workforce, you’ve come to the right place. We have the modern solutions to make work life easier for Canadian business owners, managers, accounting and bookkeeping professionals, and more. [![How to track time using our Self Service App. ](https://blog.payworks.ca/hubfs/BlogBanner_TimeEntry_onthego_Nov26-1.jpg)](https://blog.payworks.ca/time-tracking-that-works-wherever-your-team-does?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Nov 26, 2025 ### [Time tracking that works wherever your team does](https://blog.payworks.ca/time-tracking-that-works-wherever-your-team-does?hsLang=en-ca) Managing a mobile workforce comes with unique challenges – especially when it comes to tracking time accurately and efficiently. Whether your team is on the road visiting clients, working on job sites, or out in the field, traditional timekeeping... [Continue Reading](https://blog.payworks.ca/time-tracking-that-works-wherever-your-team-does?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/time-tracking-that-works-wherever-your-team-does?hsLang=en-ca) [![Text reads, “Year-end payroll: be rest assured when it comes to remittances”. ](https://blog.payworks.ca/hubfs/BlogBanner_November22.jpg)](https://blog.payworks.ca/the-payworks-year-end-experience?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Nov 19, 2025 ### [The Payworks year-end experience](https://blog.payworks.ca/the-payworks-year-end-experience?hsLang=en-ca) There are a lot of moving parts when it comes to finalizing your business' year-end, and even the slightest hiccup can cause... [Continue Reading](https://blog.payworks.ca/the-payworks-year-end-experience?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/the-payworks-year-end-experience?hsLang=en-ca) [![Product Spotlight: Payworks self-service. Less admin, more autonomy - all in one mobile app. ](https://blog.payworks.ca/hubfs/ProductStock_PayworksApp_Phone_BlogBanner_Oct_08_2025_EN-1.jpg)](https://blog.payworks.ca/smarter-employee-admin-starts-with-our-self-service-app?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Nov 14, 2025 ### [Smarter employee admin starts with our Self Service App](https://blog.payworks.ca/smarter-employee-admin-starts-with-our-self-service-app?hsLang=en-ca) Your employee just submitted their hours… on a sticky note… again. Another texts you their new address, and a reminder that... [Continue Reading](https://blog.payworks.ca/smarter-employee-admin-starts-with-our-self-service-app?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/smarter-employee-admin-starts-with-our-self-service-app?hsLang=en-ca) [![What Canadian Businesses ask us most about scheduling. ](https://blog.payworks.ca/hubfs/BlogBanner_EmployeeScheduling_Sept4.jpg)](https://blog.payworks.ca/efficient-scheduling-made-easy-a-practical-faq-for-busy-managers?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Sep 24, 2025 ### [Efficient scheduling made easy: a practical FAQ for busy managers](https://blog.payworks.ca/efficient-scheduling-made-easy-a-practical-faq-for-busy-managers?hsLang=en-ca) Employee scheduling shouldn’t feel like a weekly puzzle you dread solving – but for many managers, it sometimes (or often)... [Continue Reading](https://blog.payworks.ca/efficient-scheduling-made-easy-a-practical-faq-for-busy-managers?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/efficient-scheduling-made-easy-a-practical-faq-for-busy-managers?hsLang=en-ca) [![Payroll. Better than ever: check out the latest enhancements to our payroll offering. ](https://blog.payworks.ca/hubfs/BlogBanner_NationalPayrollWeek_September19.jpg)](https://blog.payworks.ca/payroll-pros-if-youre-looking-for-better-look-no-further?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Sep 19, 2025 ### [Payroll pros – if you’re looking for better, look no further](https://blog.payworks.ca/payroll-pros-if-youre-looking-for-better-look-no-further?hsLang=en-ca) Payroll superstars: it’s time to celebrate! And while we’re as excited as ever to mark National Payroll Week right alongside... [Continue Reading](https://blog.payworks.ca/payroll-pros-if-youre-looking-for-better-look-no-further?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/payroll-pros-if-youre-looking-for-better-look-no-further?hsLang=en-ca) [![What’s new: Mobile access, simplified login, and payroll tools you’ll love! ](https://blog.payworks.ca/hubfs/BlogBanner_ProductUpdate_July17.jpg)](https://blog.payworks.ca/in-case-you-missed-it-quicker-access-simpler-scheduling-and-more?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Jul 17, 2025 ### [In case you missed it: quicker access, simpler scheduling, and more!](https://blog.payworks.ca/in-case-you-missed-it-quicker-access-simpler-scheduling-and-more?hsLang=en-ca) Can you believe we’re already halfway through 2025? It feels like just yesterday we were ringing in the New Year by rolling... [Continue Reading](https://blog.payworks.ca/in-case-you-missed-it-quicker-access-simpler-scheduling-and-more?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/in-case-you-missed-it-quicker-access-simpler-scheduling-and-more?hsLang=en-ca) [![All-Canadian support for accountants and bookkeepers. ](https://blog.payworks.ca/hubfs/BlogBanner_AcctBook_July2.jpg)](https://blog.payworks.ca/local-support-for-accountants-and-bookkeepers-wherever-youre-at?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Jul 02, 2025 ### [Local support for accountants and bookkeepers – wherever you’re at!](https://blog.payworks.ca/local-support-for-accountants-and-bookkeepers-wherever-youre-at?hsLang=en-ca) Whether you’re an accountant or a bookkeeper, one thing’s for certain: you know that one size rarely fits all when it comes to client support. After all, your clients manage teams of all different sizes, operate in different industries and regions,... [Continue Reading](https://blog.payworks.ca/local-support-for-accountants-and-bookkeepers-wherever-youre-at?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/local-support-for-accountants-and-bookkeepers-wherever-youre-at?hsLang=en-ca) [![Our new email login is here – and we’re loving it! ](https://blog.payworks.ca/hubfs/BlogBanner_MASO_June24.jpg)](https://blog.payworks.ca/how-we-use-it-why-youll-love-it-multi-account-sign-on?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Jun 24, 2025 ### [How we use it & why you’ll love it: multi-account sign-on](https://blog.payworks.ca/how-we-use-it-why-youll-love-it-multi-account-sign-on?hsLang=en-ca) This past year, we rolled out a new email login method along with expanded authentication options—all designed to make... [Continue Reading](https://blog.payworks.ca/how-we-use-it-why-youll-love-it-multi-account-sign-on?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/how-we-use-it-why-youll-love-it-multi-account-sign-on?hsLang=en-ca) [![Accountants and bookkeepers: securely toggle between accounts with email login. ](https://blog.payworks.ca/hubfs/BlogBanner_June17.jpg)](https://blog.payworks.ca/accountants-and-bookkeepers-our-new-email-login-is-here?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Jun 17, 2025 ### [Built for accountants and bookkeepers: simpler access with email login](https://blog.payworks.ca/accountants-and-bookkeepers-our-new-email-login-is-here?hsLang=en-ca) An uninterrupted day when you can focus on a single client’s business: the dream, yes? But not too often the reality!... [Continue Reading](https://blog.payworks.ca/accountants-and-bookkeepers-our-new-email-login-is-here?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/accountants-and-bookkeepers-our-new-email-login-is-here?hsLang=en-ca) [![Demystifying stat holiday pay calculations. ](https://blog.payworks.ca/hubfs/BlogBanner_StatHolidayCalc_May22.jpg)](https://blog.payworks.ca/make-stat-pay-calculations-as-easy-as-1-2-3?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | May 30, 2025 ### [Make stat pay calculations as easy as 1-2-3](https://blog.payworks.ca/make-stat-pay-calculations-as-easy-as-1-2-3?hsLang=en-ca) In Canadian payroll, “stat pay” can go by several different names. Depending on your province or territory, it might be... [Continue Reading](https://blog.payworks.ca/make-stat-pay-calculations-as-easy-as-1-2-3?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/make-stat-pay-calculations-as-easy-as-1-2-3?hsLang=en-ca) [![Payworks’ Help Centre: Convenient access to resources for you and your crew! ](https://blog.payworks.ca/hubfs/BlogBanner_HelpCentre_April15.jpg)](https://blog.payworks.ca/our-help-centre-24/7-support-for-you-and-your-crew?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Apr 15, 2025 ### [Our Help Centre: 24/7 support for you (and your crew)](https://blog.payworks.ca/our-help-centre-24/7-support-for-you-and-your-crew?hsLang=en-ca) You’ve probably heard of (or experienced!) the world-class support that Payworks clients enjoy through our dedicated, one-to-one service model, where each Canadian business is assigned a National Payroll Institute (NPI)-trained Client Service... [Continue Reading](https://blog.payworks.ca/our-help-centre-24/7-support-for-you-and-your-crew?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/our-help-centre-24/7-support-for-you-and-your-crew?hsLang=en-ca) [!["Restaurant operators: make scheduling & paying your staff a piece of cake". ](https://blog.payworks.ca/hubfs/BlogBanner_February18-1.jpg)](https://blog.payworks.ca/restaurant-operators-make-scheduling-paying-your-staff-a-piece-of-cake?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Feb 18, 2025 ### [Restaurant operators: make scheduling & paying your staff a piece of cake](https://blog.payworks.ca/restaurant-operators-make-scheduling-paying-your-staff-a-piece-of-cake?hsLang=en-ca) If you’re like most Canadian restaurant owners and managers, you likely oversee nearly every detail of your restaurant’s... [Continue Reading](https://blog.payworks.ca/restaurant-operators-make-scheduling-paying-your-staff-a-piece-of-cake?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/restaurant-operators-make-scheduling-paying-your-staff-a-piece-of-cake?hsLang=en-ca) [![Product Updates. Discover the latest product enhancements that’ll set you up for success. ](https://blog.payworks.ca/hubfs/BlogBanner_ProductUpdates_January31.jpg)](https://blog.payworks.ca/in-case-you-missed-it-product-enhancements-thatll-help-streamline-your-2025?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Jan 31, 2025 ### [In case you missed it: Product enhancements that’ll help streamline your 2025](https://blog.payworks.ca/in-case-you-missed-it-product-enhancements-thatll-help-streamline-your-2025?hsLang=en-ca) Before 2024 fades in our rearview mirrors, we wanted to bring you up to speed on some of the product enhancements we’ve made... [Continue Reading](https://blog.payworks.ca/in-case-you-missed-it-product-enhancements-thatll-help-streamline-your-2025?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/in-case-you-missed-it-product-enhancements-thatll-help-streamline-your-2025?hsLang=en-ca) [![A Payworks staff wearing a t-shirt that says Pay it Forward accompanied by text that reads, “How our solutions can help you make a difference in your community”. ](https://blog.payworks.ca/hubfs/BlogBanner_January2.jpg)](https://blog.payworks.ca/corporate-social-responsibility-why-it-matters-and-how-we-can-help?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Jan 02, 2025 ### [Corporate social responsibility: why it matters and how we can help](https://blog.payworks.ca/corporate-social-responsibility-why-it-matters-and-how-we-can-help?hsLang=en-ca) All across the country, Canadians are working hard to “be the change” – whether it’s through donations or volunteering to... [Continue Reading](https://blog.payworks.ca/corporate-social-responsibility-why-it-matters-and-how-we-can-help?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/corporate-social-responsibility-why-it-matters-and-how-we-can-help?hsLang=en-ca) [![An HR Checklists screen accompanied by text that reads, “Seamless onboarding: HR pros, your own success story awaits! ](https://blog.payworks.ca/hubfs/BlogBanner_December17-2.jpg)](https://blog.payworks.ca/seamless-onboarding-hr-pros-your-own-success-story-awaits?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Dec 17, 2024 ### [Seamless onboarding: HR pros, your own success story awaits!](https://blog.payworks.ca/seamless-onboarding-hr-pros-your-own-success-story-awaits?hsLang=en-ca) So you’ve finally completed the interview process and are confident you’ve found the perfect candidate to join your team –... [Continue Reading](https://blog.payworks.ca/seamless-onboarding-hr-pros-your-own-success-story-awaits?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/seamless-onboarding-hr-pros-your-own-success-story-awaits?hsLang=en-ca) [![A laptop showing an extra run being processed through Payworks accompanied by text that reads, “your guide to processing an off-cycle payment. ](https://blog.payworks.ca/hubfs/BlogBanner_December4-2.jpg)](https://blog.payworks.ca/a-little-something-extra-when-to-process-an-off-cycle-payment?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Dec 04, 2024 ### [A little “something extra”: when to process an off-cycle payment](https://blog.payworks.ca/a-little-something-extra-when-to-process-an-off-cycle-payment?hsLang=en-ca) There’s a spike in businesses processing off-cycle payroll runs at this time of the year – for plenty of reasons. It could... [Continue Reading](https://blog.payworks.ca/a-little-something-extra-when-to-process-an-off-cycle-payment?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/a-little-something-extra-when-to-process-an-off-cycle-payment?hsLang=en-ca) [![A comic-style mouth and ear accompanied by text that reads, “wait… you heard what?! Busting five common myths about Payworks. ](https://blog.payworks.ca/hubfs/BlogBanner_November7-1.jpg)](https://blog.payworks.ca/wait-you-heard-what-about-us-busting-five-common-myths-about-payworks?hsLang=en-ca) [Innovation](https://blog.payworks.ca/tag/innovation?hsLang=en-ca) | Nov 07, 2024 ### [Wait… you heard what about us?! Busting five common myths about Payworks](https://blog.payworks.ca/wait-you-heard-what-about-us-busting-five-common-myths-about-payworks?hsLang=en-ca) Updated on December 18, 2025. Remember playing “Telephone” as a kid – passing a message from one person to the next, and waiting to see how convoluted it was by the time it reached the end of the line? While obviously hilarious, that game also... [Continue Reading](https://blog.payworks.ca/wait-you-heard-what-about-us-busting-five-common-myths-about-payworks?hsLang=en-ca) [Continue Reading](https://blog.payworks.ca/wait-you-heard-what-about-us-busting-five-common-myths-about-payworks?hsLang=en-ca) [Previous](https://blog.payworks.ca/tag/innovation/page/1?hsLang=en-ca) [1](https://blog.payworks.ca/tag/innovation/page/1?hsLang=en-ca) 2 [3](https://blog.payworks.ca/tag/innovation/page/3?hsLang=en-ca) [Next](https://blog.payworks.ca/tag/innovation/page/3?hsLang=en-ca) ![ ](https://blog.payworks.ca/hubfs/Payworks%20Stock%20Photography/Cavan%20-%20Arlee.png) ## Seeing is believing! Curious what better Canadian workforce management looks like in action (and how much time you could reclaim in your day-to-day)? Book a pressure-free, get-to-know you demo today. [REQUEST A DEMO](https://www.payworks.ca/landing-pages/campaigns/book-a-demo)