---
title: "Customer Story: Stream Financial and our shared service philosophy"
description: Find out why Payworks is Stream Financial’s payroll provider of choice (for both their own business and their customers’).
image: https://blog.payworks.ca/hubfs/CustomerStories_StreamFinancial_1.jpg
---

[Skip to main content](https://blog.payworks.ca/customer-story-stream-financial-and-our-shared-service-philosophy#maincontent) [Skip to footer](https://blog.payworks.ca/customer-story-stream-financial-and-our-shared-service-philosophy#footer-en)

![Text reads, “customer stories, stream financial”.  ](https://blog.payworks.ca/hubfs/CustomerStories_StreamFinancial_.jpg)

# Customer Story: Stream Financial and our shared service philosophy

Feb 14, 2023

[Innovation](https://blog.payworks.ca/tag/innovation)

![Payworks](https://blog.payworks.ca/hubfs/Payworks%20February%202019/Images/inTheLoop-ring-150px.png)

Payworks

Share this article

[![Share this on Facebook.](https://blog.payworks.ca/hubfs/Payworks%20February%202019/Images/button.gif)](https://www.facebook.com/sharer/sharer.php?u=https://blog.payworks.ca/customer-story-stream-financial-and-our-shared-service-philosophy) [![Share this on Twitter.](https://blog.payworks.ca/hubfs/Payworks%20February%202019/Images/button.gif)](http://twitter.com/share?text=A%20great%20article%20from%20Payworks!&url=https://blog.payworks.ca/customer-story-stream-financial-and-our-shared-service-philosophy) [![Share this on LinkedIn.](https://blog.payworks.ca/hubfs/Payworks%20February%202019/Images/button.gif)](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.payworks.ca/customer-story-stream-financial-and-our-shared-service-philosophy&title=&summary=&source)

Founded by Keith MacArthur in 2014, Stream Financial has relieved the burden and day-to-day financial headaches of small to medium sized business across Canada. From accounting and payroll to cloud application support and financial advisory, Stream works with each of their customers to determine the best mix of services to grow and evolve their businesses.

When Stream Financial opened its doors in 2014, it did so with a clear goal in mind: to make accounting easy and let business owners focus on their businesses.

As described on their website, the Stream team is “a collective of knowledge, a friend to you and your business. We are the heavy lifters, the thinkers, the do-ers. Here to work, mentor, guide and listen, we are helping our Canadian business community succeed one customer at a time.”

From their hands-on approach to their “whatever it takes” focus on driving their customers’ success, Stream Financial has earned its position as a highly-trusted advisor to their customers. But in order to perform this role most effectively, Stream Financial needed experienced, knowledgeable partners of its own! Enter: Payworks.

> “The ongoing rapport is so important to me - being treated like you’re more than just a number,” shares Candice Best, Payroll Lead for Stream Financial. “With Payworks, we feel valued and that our questions are understood and respected. There’s nobody making you feel like ‘oh, you should already know that’ - your questions are happily welcomed, and they’re eager to answer them. Everybody is lovely, professional, knowledgeable and quick to respond.”

To any other accounting and advisory services organization in Canada, Candice would say: “In my opinion, Payworks is absolutely a superior company. No matter how big or small your own company is or your customers’ companies are, they’re capable of taking care of everything, whether there are two employees on payroll or hundreds. The whole package is there with Payworks.”

To find out why Payworks is Stream Financial’s payroll provider of choice (for both their own business and their customers’), please visit our website here: [Stream Financial](https://www.payworks.ca/docs/default-source/customer-stories/stream-financial-services-inc_en_aa_fin.pdf).

 

*We’re proud to say it: we’ve got the very best clients! And we love to share their stories. If you’re a Payworks client who’d love to tell us yours, please reach out to your dedicated CSR.*

Key topics in this article:

[Innovation](https://blog.payworks.ca/tag/innovation)[Payroll Resources](https://blog.payworks.ca/tag/payroll-resources)[Finance](https://blog.payworks.ca/tag/finance)[Accountant](https://blog.payworks.ca/tag/accountant)[Payroll Management](https://blog.payworks.ca/tag/payroll-management)[Acc-Book](https://blog.payworks.ca/tag/acc-book)

 These articles are produced by Payworks as an information service. They are not intended to substitute professional legal, regulatory, tax, or financial advice. Readers must rely on their own advisors, as applicable, for such advice.

[![What analytics features do accountants need from payroll software?](https://blog.payworks.ca/hs-fs/hubfs/What%20reporting%20and%20analytics%20features%20do%20accountants%20need%20from%20payroll%20software.png?width=300&name=What%20reporting%20and%20analytics%20features%20do%20accountants%20need%20from%20payroll%20software.png)](https://blog.payworks.ca/what-analytics-features-do-accountants-need-from-payroll-software?hsLang=en-ca)

<https://blog.payworks.ca/what-analytics-features-do-accountants-need-from-payroll-software?hsLang=en-ca>

<https://blog.payworks.ca/what-analytics-features-do-accountants-need-from-payroll-software?hsLang=en-ca>[Innovation](https://blog.payworks.ca/tag/innovation) | August 19, 2026

What analytics features do accountants need from payroll software?

Key takeaways If you’re an accountant that manages payr…

[![National Bank of Canada and Payworks: Built for Canadian Business](https://blog.payworks.ca/hs-fs/hubfs/BlogBanner_NB-PWK_July2026.jpg?width=300&name=BlogBanner_NB-PWK_July2026.jpg)](https://blog.payworks.ca/national-bank-of-canada-and-payworks-built-for-canadian-business?hsLang=en-ca)

<https://blog.payworks.ca/national-bank-of-canada-and-payworks-built-for-canadian-business?hsLang=en-ca>

<https://blog.payworks.ca/national-bank-of-canada-and-payworks-built-for-canadian-business?hsLang=en-ca>[Resources](https://blog.payworks.ca/tag/resources) | July 31, 2026

National Bank of Canada and Payworks: Built for Canadian Business

Why Are Canadian Businesses Choosing Homegrown Solution…

[![In case you missed it: Product enhancements that’ll set you up for a strong finish to 2026](https://blog.payworks.ca/hs-fs/hubfs/BlogBanner_ImprovedAnalytics_July2026.jpg?width=300&name=BlogBanner_ImprovedAnalytics_July2026.jpg)](https://blog.payworks.ca/in-case-you-missed-it-product-enhancements-thatll-set-you-up-for-a-strong-finish-to-2026?hsLang=en-ca)

<https://blog.payworks.ca/in-case-you-missed-it-product-enhancements-thatll-set-you-up-for-a-strong-finish-to-2026?hsLang=en-ca>

<https://blog.payworks.ca/in-case-you-missed-it-product-enhancements-thatll-set-you-up-for-a-strong-finish-to-2026?hsLang=en-ca>[Innovation](https://blog.payworks.ca/tag/innovation) | July 28, 2026

In case you missed it: Product enhancements that’ll set you up for a str…

Summer is here – and so is a fresh batch of product upd…

[![CPP2 and QPP2 Explained: What Canadian Employers Need to Know](https://blog.payworks.ca/hs-fs/hubfs/CPP2%20and%20QPP2%20What%20Canadian%20Employers%20Need%20to%20Know%20in%202026.png?width=300&name=CPP2%20and%20QPP2%20What%20Canadian%20Employers%20Need%20to%20Know%20in%202026.png)](https://blog.payworks.ca/cpp2-and-qpp2-explained-what-canadian-employers-need-to-know?hsLang=en-ca)

<https://blog.payworks.ca/cpp2-and-qpp2-explained-what-canadian-employers-need-to-know?hsLang=en-ca>

<https://blog.payworks.ca/cpp2-and-qpp2-explained-what-canadian-employers-need-to-know?hsLang=en-ca>[Resources](https://blog.payworks.ca/tag/resources) | July 21, 2026

CPP2 and QPP2 Explained: What Canadian Employers Need to Know

Key Takeaways: As of January 1, 2024, Canadian employer…

[![Québec HR compliance in 2026: your guide to what's in effect and what's ahead](https://blog.payworks.ca/hs-fs/hubfs/BlogBanner_QCEmployment_Law_Blog_July14.jpg?width=300&name=BlogBanner_QCEmployment_Law_Blog_July14.jpg)](https://blog.payworks.ca/quebec-hr-compliance-in-2026-your-guide-to-whats-in-effect-and-whats-ahead?hsLang=en-ca)

<https://blog.payworks.ca/quebec-hr-compliance-in-2026-your-guide-to-whats-in-effect-and-whats-ahead?hsLang=en-ca>

<https://blog.payworks.ca/quebec-hr-compliance-in-2026-your-guide-to-whats-in-effect-and-whats-ahead?hsLang=en-ca>[Resources](https://blog.payworks.ca/tag/resources) | July 10, 2026

Québec HR compliance in 2026: your guide to what's in effect and what's …

Key Takeaways Québec employers are navigating one of th…

[![Is your B.C. care home’s payroll data ready for the HEABC transition?](https://blog.payworks.ca/hs-fs/hubfs/BlogBanner_BCHomecare_Legisl_June30.jpg?width=300&name=BlogBanner_BCHomecare_Legisl_June30.jpg)](https://blog.payworks.ca/is-your-b.c.-care-homes-payroll-data-ready-for-the-heabc-transition?hsLang=en-ca)

<https://blog.payworks.ca/is-your-b.c.-care-homes-payroll-data-ready-for-the-heabc-transition?hsLang=en-ca>

<https://blog.payworks.ca/is-your-b.c.-care-homes-payroll-data-ready-for-the-heabc-transition?hsLang=en-ca>[Resources](https://blog.payworks.ca/tag/resources) | June 30, 2026

Is your B.C. care home’s payroll data ready for the HEABC transition?

Key Takeaways: Eligible unionized B.C. long-term care (…

[![Record of Employment (ROE): The Canadian Employer’s Guide](https://blog.payworks.ca/hs-fs/hubfs/BlogBanner_June25.jpg?width=300&name=BlogBanner_June25.jpg)](https://blog.payworks.ca/everything-you-need-to-know-about-roes?hsLang=en-ca)

<https://blog.payworks.ca/everything-you-need-to-know-about-roes?hsLang=en-ca>

<https://blog.payworks.ca/everything-you-need-to-know-about-roes?hsLang=en-ca>[Innovation](https://blog.payworks.ca/tag/innovation) | June 12, 2026

Record of Employment (ROE): The Canadian Employer’s Guide

Key Takeaways: An ROE provides information on employmen…

[![The Canadian 2026 guide to holiday stat pay employee eligibility](https://blog.payworks.ca/hs-fs/hubfs/BlogBanner_Legislation_April14-1.jpg?width=300&name=BlogBanner_Legislation_April14-1.jpg)](https://blog.payworks.ca/the-canadian-2026-guide-to-holiday-stat-pay-employee-eligibility?hsLang=en-ca)

<https://blog.payworks.ca/the-canadian-2026-guide-to-holiday-stat-pay-employee-eligibility?hsLang=en-ca>

<https://blog.payworks.ca/the-canadian-2026-guide-to-holiday-stat-pay-employee-eligibility?hsLang=en-ca>[Resources](https://blog.payworks.ca/tag/resources) | June 09, 2026

The Canadian 2026 guide to holiday stat pay employee eligibility

Statutory holiday eligibility rules differ across every…

[![Is your payroll provider keeping client data safe?](https://blog.payworks.ca/hs-fs/hubfs/BlogBanner_CyberSecurity_October3-3.jpg?width=300&name=BlogBanner_CyberSecurity_October3-3.jpg)](https://blog.payworks.ca/is-your-payroll-provider-keeping-client-data-safe?hsLang=en-ca)

<https://blog.payworks.ca/is-your-payroll-provider-keeping-client-data-safe?hsLang=en-ca>

<https://blog.payworks.ca/is-your-payroll-provider-keeping-client-data-safe?hsLang=en-ca>[Resources](https://blog.payworks.ca/tag/resources) | June 05, 2026

Is your payroll provider keeping client data safe?

How to choose a secure payroll partner: a guide for acc…

[![From reporting to understanding: meet Payworks Analytics](https://blog.payworks.ca/hs-fs/hubfs/BlogBanner_Analytics_Pro_June2026_EN_2x.jpg?width=300&name=BlogBanner_Analytics_Pro_June2026_EN_2x.jpg)](https://blog.payworks.ca/from-reporting-to-understanding-meet-payworks-analytics?hsLang=en-ca)

<https://blog.payworks.ca/from-reporting-to-understanding-meet-payworks-analytics?hsLang=en-ca>

<https://blog.payworks.ca/from-reporting-to-understanding-meet-payworks-analytics?hsLang=en-ca>[Innovation](https://blog.payworks.ca/tag/innovation) | June 02, 2026

From reporting to understanding: meet Payworks Analytics

Key Takeaways

[![What do employers need to know about Québec’s National Holiday?](https://blog.payworks.ca/hs-fs/hubfs/BlogBanner_May24-1.jpg?width=300&name=BlogBanner_May24-1.jpg)](https://blog.payworks.ca/fete-nationale-du-quebec-stat-holiday-legislation?hsLang=en-ca)

<https://blog.payworks.ca/fete-nationale-du-quebec-stat-holiday-legislation?hsLang=en-ca>

<https://blog.payworks.ca/fete-nationale-du-quebec-stat-holiday-legislation?hsLang=en-ca>[Resources](https://blog.payworks.ca/tag/resources) | May 29, 2026

What do employers need to know about Québec’s National Holiday?

Key takeaways La fête nationale du Québec (June 24) is …

[![No surprises, no hidden fees – just affordable, accurate payroll](https://blog.payworks.ca/hs-fs/hubfs/BlogArticle_Pricing_May26.jpg?width=300&name=BlogArticle_Pricing_May26.jpg)](https://blog.payworks.ca/no-surprises-no-hidden-fees-just-affordable-accurate-payroll?hsLang=en-ca)

<https://blog.payworks.ca/no-surprises-no-hidden-fees-just-affordable-accurate-payroll?hsLang=en-ca>

<https://blog.payworks.ca/no-surprises-no-hidden-fees-just-affordable-accurate-payroll?hsLang=en-ca>[Resources](https://blog.payworks.ca/tag/resources) | May 26, 2026

No surprises, no hidden fees – just affordable, accurate payroll

Key Takeaways: Payworks offers transparent payroll pric…

![ ](https://blog.payworks.ca/hubfs/Payworks%20Stock%20Photography/Cavan%20-%20Arlee.png)

## Seeing is believing!

Curious what better Canadian workforce management looks like in action (and how much time you could reclaim in your day-to-day)? Book a pressure-free, get-to-know you demo today.

[REQUEST A DEMO](https://www.payworks.ca/landing-pages/campaigns/book-a-demo)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Payworks",
    "url" : "https://blog.payworks.ca/author/payworks"
  },
  "dateModified" : "2023-04-26T20:14:39.412Z",
  "datePublished" : "2023-02-14T14:00:00.000Z",
  "headline" : "Customer Story: Stream Financial and our shared service philosophy",
  "image" : [ "https://blog.payworks.ca/hubfs/CustomerStories_StreamFinancial_1.jpg" ],
  "mainEntityOfPage" : {
    "@id" : "https://blog.payworks.ca/customer-story-stream-financial-and-our-shared-service-philosophy",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://blog.payworks.ca/hubfs/Payworks.png"
    },
    "name" : "Payworks"
  }
}
```