Smarter employee admin starts with our Self Service App

Your employee just submitted their hours… on a sticky note… again.

Another texts you their new address, and a reminder that they’re taking Monday off to move.

Meanwhile, someone’s at your door:

“Can you remind me what my vacation balance is?”

Sound familiar?

When processes are manual and scattered, everyday HR and payroll tasks pile up fast. From chasing down time entries and fixing outdated personal info to answering the same questions over and over – it’s inefficient, frustrating, and pulls you away from the work that really matters.

But the solution? It’s right in the palm of your employees’ hands.

With the Payworks Self Service App, your team can access what they need when they need it, all from the convenience of their mobile phone. Whether they’re viewing pay statements, submitting time off requests, clocking in and out, or updating personal details, employees are empowered to manage their own information and find the answers they need – right at their fingertips.

Why mobile access matters in today’s workforce

These days, giving your team mobile access to their pay information and time management tools isn’t just a convenience – it’s a strategic advantage. Workers now expect secure, anytime access to the tools they need to stay informed, engaged, and in control of their work life.

While the Self Service App is designed with employees in mind, its benefits extend to everyone (yes, including you!). Increased accessibility means fewer admin bottlenecks, improved communication, and a more connected, productive workforce. It also reduces errors and saves valuable time for payroll and HR administrators, allowing you to focus on high-impact initiatives instead.

Let’s take a quick tour to see how the Payworks Self Service App makes it all possible.

View pay statement and pay history

Employees can securely access their current and past pay statements, including a detailed breakdown of earnings, deductions, benefits and accruals, and more.

• • • Why it matters to them: They get instant access to their pay info without needing to ask or wait.
• What it means for you: Fewer pay-related questions, less paperwork, and better transparency across the board.
  
  

Photo: A mobile phone showing a pay statement in the Payworks Self Service App. 

Submit time off requests and check accrual balances

Employees can submit and update their time off requests, along with viewing their available time off balances – all directly in the App.

• Why it matters to them: They’re empowered to check their balances and plan their lives outside of work – even while they’re out there living them!
• What it means for you: Faster approvals and fewer email requests and questions.
  
  

Photo: A mobile phone showing a time off request screen in the Payworks Self Service App. 

Track and submit hours worked

Employees can easily track their time on the go – from starting shifts to logging breaks – by clocking in and out with a tap or submitting a timesheet for hours worked.

• Why it matters to them: A simple, reliable way to log their time – no terminals to find, no manager to flag down, and no paper records to keep track of.
• What it means for you: Instant and accurate time data, fewer corrections, and a smoother path to payroll.

Photo: A mobile phone showing the Web time clock in/out functionality in the Payworks Self Service App. 

View work calendar and team schedule

Employees can view their work calendar, including upcoming shifts, pending time off requests, and the team’s schedule.

• Why it matters to them: Better visibility helps them plan ahead and stay aligned with the team.
• What it means for you: Fewer scheduling questions, improved coordination, and less surprises.
  

Photo: A mobile phone showing a calendar in the Payworks Self Service App.

Request shifts and coverage

Employees can view and request open shifts or request coverage for shifts they’re already scheduled to work.

• Why it matters to them:

They can take control of their schedule on the go, picking up open shifts or requesting coverage as needed. Plus, optional push notifications keep them informed when new shifts become available or their requests are actioned.

• What it means for you: Less back-and-forth, more efficient shift coverage, and a more flexible, self-sufficient team.
  
  Photo: A mobile phone showing available shifts in the Payworks Self Service App. 
  

Update personal information

Employees can update their address, phone number, emergency contacts, and more right from the app.

• Why it matters to them: They can take ownership of their information and keep it current with just a few taps.
• What it means for you: Fewer data errors, less admin overhead, and more accurate records at payroll time.
  

Photo: A mobile phone showing an employee profile in the Payworks Self Service App. 

Biometric login

Employees can use fingerprint or facial recognition to log in quickly and securely.

• Why it matters to them: Logging in is fast and seamless, making it easier to stay engaged.
• What it means for you: Fewer login issues, higher Self Service App adoption, and peace of mind around security.
  
  

Photo: A mobile phone showing the login screen in the Payworks Self Service App.

And it’s only getting better

New features and improvements are being added regularly to support your evolving workforce needs.

• Why it matters to them: The app keeps getting better, with more ways to stay connected and informed.
• What it means for you: A future-ready tool that grows alongside your team and business.

Ready to put Self Service in your team’s hands?

The Payworks Self Service App helps employees stay connected and empowered, while giving HR and payroll admins more time to focus on the work that matters most.

The App is available for download now on the App Store and Google Play.

Some features mentioned above – like time tracking, time off requests, and available shifts – require subscription to specific solutions, such as Time Management or Absence Management.

Want to learn more about these solutions or see the App in action? Get in touch with our Sales team to schedule a personalized demo: https://www.payworks.ca/landing-pages/campaigns/book-a-demo.