National Bank of Canada and Payworks: Built for Canadian Business
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Why Are Canadian Businesses Choosing Homegrown Solutions?
More and more Canadian businesses are choosing a payroll provider that combines an integrated workforce management platform with expert service — coast to coast. With bilingual support, real-time compliance updates, and employee data hosted exclusively in Canada, the right payroll partner can simplify your operations while keeping your business protected.
Managing payroll in Canada has never been straightforward. Between federal requirements, provincial nuances, and the unique legislative landscape of Québec, staying compliant demands far more than simple software. It requires a partner who understands the complexities inherent in doing business across the entire Canadian territory.
That is why a growing number of Canadian businesses are rethinking their choice of payroll provider and turning to solutions designed here, supported here, and built specifically for the Canadian market. And when the National Bank of Canada chose Payworks as its exclusive payroll partner in Canada, it confirmed a shift that many business owners were already feeling: the immeasurable value of working with a team that is firmly rooted in this country.
What Sets a True Canadian Payroll Partner Apart?
Not all payroll providers are created equal — and not all offer the same level of expertise. When evaluating a payroll solution, here are some elements that can make a real difference in your day-to-day operations:
National coverage with a local presence. A provider whose teams span multiple time zones ensures your questions are handled by someone who knows your region well. Payworks has team members in 12 cities across Canada, so support is always close to where you do business.
Bilingual service from start to finish. From sales to implementation and ongoing service, having a team that works fluently in both French and English ensures nothing gets lost along the way.
Data that stays in Canada. Employee data is sensitive by nature. Payworks operates two data centres located in Canada, ensuring your team's personal information never leaves the country.
More Than Payroll: An Integrated Workforce Management Platform
One of the most common challenges for growing businesses is managing multiple disconnected systems. When your payroll, human resources, time tracking, and scheduling tools do not communicate with one another, the result is duplicate data entry, compliance risks, and lost time.
An integrated platform solves this problem by bringing everything together within a single shared database. With Payworks, payroll, human resources, time and absence management, workforce analytics, applicant tracking, and employee benefits are all connected in real time. The result: no re-keying data, no waiting for overnight syncs, and no risk of information slipping through the cracks.
And when it comes to mobile access, your employees can do it all from a single app: view their pay stubs, clock in and out, submit time-off requests, manage their schedules, and update their personal information — all secured by biometric authentication.
Staying Compliant, So You Don't Have To Worry About It
Legislative changes don’t wait for your next payroll cycle. Some providers only apply compliance updates before each processing run, which can create gaps during off-cycle periods. Payworks automatically applies legislative changes as they occur, including statutory holiday pay calculations (including the 1/20 and 1/60 rules for commissioned employees), payroll deductions remitted to the Canada Revenue Agency and Revenu Québec, and workers' compensation reporting across every province and territory.
Year-end is also covered. Tax form information is submitted to the CRA and Revenu Québec on your behalf, at no additional cost, along with checklists and practical resources to help you stay organized throughout the process.
A Partnership Built on Trust
When the National Bank of Canada announced that Payworks would be its exclusive payroll partner in Canada, it confirmed what nearly 50,000 Canadian businesses already knew: that expert payroll support, built-in compliance, and a service model that is genuinely people-focused are not simply nice-to-haves. They are essential.
This kind of national-scale investment makes all the difference. With a dedicated Montréal office operating since 2014, a bilingual team from coast to coast, and a Net Promoter Score (NPS) of 55 and above, Payworks has built a reputation that speaks for itself. In fact, 98% of clients who choose Payworks make the choice to stay.
What Should You Look For When Switching Payroll Providers?
If you are considering a change, here are some questions to ask your prospective provider:
Do they offer expert support who knows your business, or will you be directed to a shared support queue? Are their payroll, HR, and time management tools fully integrated, or do they rely on third-party systems that sync at fixed intervals? Are they able to handle compliance across every province and territory, including Québec-specific requirements such as RL-1 filings and Québec Pension Plan (QPP) contributions? Do they have teams in your time zone? And is their pricing transparent, with no year-end surprises or hidden fees?
These are precisely the details that distinguish a simple payroll vendor from a true payroll partner.
Ready to Experience the Difference?
Curious to see what better Canadian workforce management looks like in action? Book your no-obligation demonstration today and discover how Payworks can simplify your payroll, support your team, and help you focus on what matters most — your people: https://www.payworks.ca/book-a-demo
These articles are produced by Payworks as an information service. They are not intended to substitute professional legal, regulatory, tax, or financial advice. Readers must rely on their own advisors, as applicable, for such advice.
